Privacy Policy
Last updated: August 2026
Welcome to Peach’n’Press (peachnpress.co.uk). We respect your privacy and are committed to protecting your personal data in compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
This policy outlines how we collect, use, and protect your information when you visit our website, place an order, or communicate with us.
1. Information We Collect
When you interact with our online store or make a purchase, we collect the following personal information:
Contact & Identity Details: Your full name, email address, and contact phone number.
Delivery & Billing Information: Shipping address and billing address.
Payment Information: Payment card details, billing address, or PayPal account information; please note that all payment transactions are encrypted and processed securely by third-party payment gateways (Stripe and PayPal). Peach’n’Press never sees, stores, or processes your raw card numbers or bank security codes on our servers.
Order History: Details of books, stationery, and merchandise purchased from our store.
Device & Technical Data: IP address, browser type, and operating system collected automatically via cookies to ensure the website functions properly.
2. How We Use Your Information
We collect and process your personal data under the following lawful bases:
Contractual Necessity: To process your checkout, verify payments, package your orders, and deliver items to your address.
Customer Communication: To send transactional order confirmations, tracking updates, and provide customer support regarding queries or returns.
Legal Obligations: To maintain accurate financial, tax, and accounting records as required by UK law.
Legitimate Interests: To maintain website security, prevent fraud, and optimise our store layout for better user experience.
3. Sharing Your Data with Third Parties
We will never sell, rent, trade, or distribute your personal details to external marketing agencies or unauthorised third parties. We share your data only with trusted service partners strictly necessary to run our business:
E-Commerce Platform: Squarespace (hosts our store and securely holds order records).
Payment Processors: Stripe and PayPal (handle encrypted financial transactions).
Shipping & Couriers: Royal Mail and relevant postal carriers (to print postage labels and deliver parcels to your door).
4. Data Retention
We retain your personal order details only for as long as necessary to complete your purchase, handle potential returns, and comply with UK statutory tax and accounting retention requirements (typically 6 years for business financial records).
5. Cookies and Tracking
Our website uses essential cookies provided by Squarespace to enable core website functionality, such as keeping items in your shopping cart and facilitating a secure checkout session. You can manage or disable cookies via your browser settings, though doing so may affect checkout usability.
6. Your Legal Rights (UK GDPR)
Under UK data protection law, you have the right to:
Request access to the personal data we hold about you.
Request the correction of inaccurate or incomplete data.
Request the erasure of your personal data (where we no longer have a legal obligation to retain it).
Object to or restrict the processing of your personal information.
To exercise any of these rights, please contact us at the details below. If you believe your data has been handled incorrectly, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
7. Contact Us
If you have any questions about this Privacy Policy or your personal information, please reach out to:
Trading Name: Peach’n’Press
Email: info@peachnpress.co.uk
Website: https://peachnpress.co.uk